Exalytics: OBIEE 12c Summary Advisor Fails With Authentication Failed invalid username/password (Doc ID 2294145.1)

Last updated on AUGUST 11, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Attempts to gather statistics using the OBIEE 12c Summary Advisor fails with the error:

Access for the requested connection is refused.
Message returned from obis.
Authentication Failed invalid username/password.
Summary Advisor statistics generation stopped.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms