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Hybrid FDMEE Times Out After 30 Minutes During Extract of Planning Data (Doc ID 2300625.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.4.210 and later
Information in this document applies to any platform.

Symptoms

Users are trying to extract PBCS data with hybrid on premise FDMEE.

The issue happens when trying to extract data using hybrid on premise FDMEE from EPBCS, PBCS, FCCS, PCMCS or EPRCS. It hs been found that FDMEE On-Premise job fails after running for 30 minutes. This can be clearly seen through the process log as shown below:


INFO    [AIF]: Calling Rest service to submit the job...
INFO    [AIF]: Submitted Rest service job, process Id: 301
DEBUG [AIF]: totalWaitInMinutes: 30
DEBUG [AIF]: Current polled process status is: RUNNING
DEBUG [AIF]: Current polled process status is: RUNNING
DEBUG [AIF]: Current polled process status is: RUNNING

Cause

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In this Document
Symptoms
Cause
Solution


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