Why Are Financial Close Management (FCM) Emails Sent From Individual User Accounts Vs. The Configured System Account In 11.1.2.4.200?

(Doc ID 2306800.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.200 and later
Information in this document applies to any platform.

Goal

You have recently upgraded FCM to 11.1.2.4.200+. Now when users receive email notifications, the From field lists an individual user name. Previously, the default system address (specified in the System Settings configuration of FCM) was displayed. Why is this occurring?

Solution

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