OBIEE 12C: Upgrade hung (reconfig.sh hung at processing macrorule, cpu usage 100%)

(Doc ID 2313018.1)

Last updated on APRIL 27, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Upgrade OBIEE 12.2.1.0 to 12.2.1.3.  Running into issues at Reconfiguration Wizard step 10 using following document.

http://docs.oracle.com/middleware/12213/lcm/OBIUP/GUID-93B3A0DC-7546-4ABB-946E-593B3AAE444D.htm#OBIUP-GUID-861E1B0F-762D-481F-A523-4372B1F2BBA9

7.3 Running a Pre-Upgrade Readiness Check

reconfig.sh hung for 30+ mins and nothing happened after that.


Cause

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