Error Occurs When Starting WebLogic Managed Server: "Boot identity not valid"

(Doc ID 2340294.1)

Last updated on DECEMBER 22, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.201 and later
Oracle WebLogic Server - Version 11.1.1.1.0 and later
Hyperion BI+ - Version 11.1.1.0.00 and later
Information in this document applies to any platform.

Symptoms

You're attempting to start the WebLogic Managed Server but an error is thrown: "Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created."

Changes

In an attempt to clean up the system or to troubleshoot, you recently deleted the Tmp, Cache, Data and Security subfolders under the Admin Server directory (default location for Oracle EPM is Oracle\Middleware\user_projects\domains\EPMSystem\servers\AdminServer folder). 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms