In Financial Close Management (FCM), Email Notification Job And/Or Maintenance Jobs Fail To Restart

(Doc ID 2345853.1)

Last updated on JANUARY 05, 2018

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.200 to 11.1.2.4.250 [Release 11.1]
Information in this document applies to any platform.

Symptoms

You have configured email notifications or maintenance jobs within FCM or Account Reconciliation Manager (ARM).  Occasionally these tasks may fail under certain conditions (services unavailable, system failure, etc), and they do not automatically restart once those conditions are resolved.  Once the system is fully functional again, the notifications/jobs should begin again on their own but this might not occur.

Changes

 

Cause

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