Multiple Excel Instances Remain After Closing SmartView Excel

(Doc ID 2357830.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Hyperion Essbase - Version and later
Information in this document applies to any platform.


User with Office 2013 and Smart View  Opens an Excel file, closes it, opens another, etc.  The Excel processes continue running in the background and do not terminate.  The result is multiple Excel processes which impacts performance. This happens even when opening a new blank workbook.
When Smart View is completely uninstalled, the behavior does not persist.




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