Multiple Excel Instances Remain After Closing Smart View Excel
(Doc ID 2357830.1)
Last updated on JULY 26, 2022
Applies to:
Hyperion Essbase - Version 11.1.2.4.007 and laterInformation in this document applies to any platform.
Symptoms
User with Office 2013 and Smart View 11.1.2.5.710. opens an Excel file, closes it, opens another, etc. The Excel processes continue running in the background and do not terminate. The result is multiple Excel processes which impacts performance. This happens even when opening a new blank workbook.
When Smart View is completely uninstalled, the behavior does not persist.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |