Unknown Exception in HSF Provider

(Doc ID 2395536.1)

Last updated on MAY 14, 2018

Applies to:

Hyperion Strategic Finance - Version and later
Information in this document applies to any platform.


A new client installation of is giving the following errors when connecting to Smartview:

Oracle Smart View for Office: Unknown Exception in HSF Provider
Strategic Planning: The request timed out. Contact your administrator to increase netRetryCount and NetRetryInterval


 New client install.


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