Error "JBO-26061: Error while opening JDBC connection" When Accessing Data Management And FDMEE DB Schema Will Be Locked

(Doc ID 2397113.1)

Last updated on MAY 10, 2018

Applies to:

Hyperion Financial Data Quality Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

After installing / Configuring Hyperion Financial Data Quality Management (FDMEE), when trying open Data Management from Workspace, user will get the error "JBO-26061: Error while opening JDBC connection". Once the error occurred the FDMEE DB Schema will be locked in Database level.

When checking with Oracle DBA, the account is locked due to the Invalid credentials has been sent to the schema and it gets locked.

The FDMEE schema password get stored in 3 places after configuring Data Management.

1. EPMRegistry
2. Weblogic - aif_datasource
3. Oracle Data Integrator(ODI) Master / work Repository

After changing the password for a schema, when running EPM Configurator, it will automatically update the schema user name and password in all those places. But some times, ODI Work Repository will not get updated with new password. If the ODI Studio installed then, connect to the FDMEE Repository and check the connection. Usually Master Repository will connect but work Repository won't connect. ODI Work Repository Login fails with below error.

oracle.odi.core.config.WorkRepositoryResourceFailureException: ODI-10182: Uncategorized exception during repository access. Could not get JDBC Connection;

When performing the test connection 3 times for the Work repository with failed attempts, the DB schema will get locked.

Changes

FDMEE Database Schema password has been changed after the initial configuration.

EPM Configurator was ran to update the new password with Configure Database and Deploy to Application Server options were selected. But still users cannot access Data Management.

Cause

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