My Oracle Support Banner

OBIEE 12c : After Install Analytics URL returns "Error 500--Internal Server Error" (Doc ID 2397589.1)

Last updated on MAY 31, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


After a fresh install of OBIEE 12c, the 'weblogic' user was able to log into BI Publisher (/xmlpserver) but not Analytics (/analytics).

Going directly to /analytics bypassed the login page and tried to open "http://<HOST>:<PORT>/analytics/saw.dll?bieehome&startPage=1"
resulting in:

Error 500--Internal Server Error

javax.servlet.ServletException: Exception occurred
 Also the OBI server directory were missing from DOMAIN_HOME/servers/


 New install of OBIEE 12c without any post install changes.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.