OBIEE 12c : After Install Analytics URL returns "Error 500--Internal Server Error"

(Doc ID 2397589.1)

Last updated on MAY 31, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After a fresh install of OBIEE 12c, the 'weblogic' user was able to log into BI Publisher (/xmlpserver) but not Analytics (/analytics).

Going directly to /analytics bypassed the login page and tried to open "http://<HOST>:<PORT>/analytics/saw.dll?bieehome&startPage=1"
resulting in:

Error 500--Internal Server Error

javax.servlet.ServletException: Exception occurred
 at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java.242)
 ...
 
 Also the OBI server directory were missing from DOMAIN_HOME/servers/


Changes

 New install of OBIEE 12c without any post install changes.

Cause

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