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Send Email On Update Rule Uses Default From Address "no-reply@oracle.com" (Doc ID 2401534.1)

Last updated on SEPTEMBER 19, 2024

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 to 11.1.2.4.250 [Release 11.1]
Information in this document applies to any platform.
1. Shared Services registry report shows the correct email address for "AdminEmail" attribute.

2. Export of FCM_SETTINGS table to Microsoft Excel displays email address "no-reply@oracle.com" for the following rows.
GLOBAL 4EMAIL_FROM_ADDRESS
GLOBAL 5EMAIL_FROM_ADDRESS

Symptoms

You are testing "Send Email on Update" via a rule in Rules tab for a Close Manager's task. The email notification received shows default from address "no-reply@oracle.com". 

Changes

 The following locations have been set already with the same new email address to replace the default  "no-reply@oracle.com". 

1. Close Manager's Manage System Settings->Configuration Settings->Email Notifications->From Address 

    Note: This same email address is also set for Reconciliation Manager and Supplemental Data Manager.

2. EPM System Configurator->Hyperion Foundation->Configure Common Settings->Administrator's Email Address 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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