OBIEE 12c: Downloadrpd/Uploadrpd Failed: Failure in trying to acquire lock. Check bi-lcm-logs or diagnostics. Error Desc Code: DESC_CODE_SERVER_EXCEPTION
(Doc ID 2408667.1)
Last updated on MARCH 18, 2021
Applies to:Business Intelligence Server Administrator - Version 22.214.171.124.171017 and later
Information in this document applies to any platform.
When trying to use downloadrpd command, the following error occurs:
Connection failed, the server processes may be down, the host name, port number, service instance, or protocol (http/https) may be incorrect. Please check server logs, such as bi-lcm-rest.log.0 and obis1-diagnostic.log..
When trying to use uploadrpd command, the following error occurs:
uploadRpd Failed: Failure in trying to acquire lock. Check bi-lcm-logs or diagnostics. Error Desc Code: DESC_CODE_SERVER_EXCEPTION.
and diagnostics.log shows:
Exception while locking metadata updates: java.lang.RuntimeException: Unable to parse file - service.xml. n
Internal Exception: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Premature end of file.]
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