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OBIEE12c on Exalytics: Unable To Create New Data Source From Visual Analyzer When Using SSL enabled Load Balancer (Doc ID 2409761.1)

Last updated on JUNE 12, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Unable to create a new data source connection from Oracle Applications in OBIEE12c Visual Analyzer.

Steps followed for testing are as below:

1.  Login to OBIEE Visual Analyzer, Select Create New Data Source from Oracle applications.

2.  Under 'Add a New Connection' provide required values for New Connection Name, URL , Username , password.

3.  Click Save and the test connection fails with error.

"Failed to save the connection.
Invalid connect string / url to external source"






Changes

SSL is enabled on load balancer side. In this case third party load balancer Netscalar is used.

NOTE: SSL is not enabled in OBIEE.

Cause

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