OBIEE 11g: When You Export Graph Containing Japanese Characters To Excel/PPT, These Characters Get Garbled.

(Doc ID 2413153.1)

Last updated on JULY 13, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.170718 and later
Information in this document applies to any platform.

Symptoms

Japanese characters may be garbled when you export graph containing Japanese characters to Excel.

Steps to reproduce:

1. Create a new analysis using Sample Sales Lite.
2. Results tab: View Pane -> New view: graph > bar
3. Edit Graph property >Table and Labels > Axis title
4. Set title on Horizontal Axis in Japanese.
5. Click Export this analysis -> Excel 2007

Japanese characters on graph title get garbled.

 

 

 

Changes

Upgrading JDK

 

Cause

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