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Errors Appearing Frequently In Workspace: "Hyperion Reporting and Analysis - System 9 Platform error: java.lang.OutOfMemoryError..." (Doc ID 2440356.1)

Last updated on OCTOBER 01, 2018

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

Periodically, while users are navigating through Workspace, their session is disrupted with an error: "Hyperion Reporting and Analysis - System 9 Platform error: java.lang.OutOfMemoryError. com.sqribe.transformer.TransformerException: Hyperion Reporting and Analysis - System 9 Platform error: java.lang.OutOfMemoryError.  at com.sqr". Subsequent attempts to sign into Workspace fail.

In some cases, restarting the Reporting & Analysis (R&A) services temporarily clears the problem.

Cause

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