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Hyperion Foundation Service Crashes Upon Login to Workspace With An Active Directory (AD) Account (Doc ID 2442004.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Hyperion BI+ - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

Whenever an AD user attempts to login to Workspace, the login fails and the Foundation Services stops running.

In the FoundationService0.log file (Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs), "StuckThreadMaxTime" errors can be seen.

Changes

The AD user hierarchy had been modified, such that groups of users are nested inside other groups.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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