My Oracle Support Banner

EPM System Configurator Crashes After Upgrade (Doc ID 2473922.1)

Last updated on JUNE 18, 2021

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

EPM System Configurator crashes after upgrade from 11.1.2.3 to 11.1.2.4


ERROR
-----------------------
Configtool.log

 [EPMCFG] [INCIDENT_ERROR] [EPMCFG-01001] [oracle.EPMCFG] [tid: 10] [ecid: 0000MSJybn^Fg4e5xbg8yW1Rv8bQ000000,0] [SRC_CLASS: com.hyperion.config.document.StorageMisc] trace: {0}[[
java.lang.IllegalArgumentException: More than one bean with deployComponentName: Shared Services

[EPMINS] [ERROR] [EPMINS-00001] [oracle.EPMINS] [tid: 10] [ecid: 0000MSJybn^Fg4e5xbg8yW1Rv8bQ000000,0] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] trace: Unexpected error:[[
java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run EPM System Configurator and Configurator crashes with an error
"An unexpected error occurred and the application will have to shutdown"

Changes

 Problem trigger after upgrade from 11.1.2.3 to 11.1.2.4

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.