EPM System Configurator Crashes After Upgrade (Doc ID 2473922.1)

Last updated on AUGUST 22, 2024

Applies to:

Symptoms

EPM System Configurator crashes after upgrade from 11.1.2.3 to 11.1.2.4


ERROR
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Configtool.log

 [EPMCFG] [INCIDENT_ERROR] [EPMCFG-01001] [oracle.EPMCFG] [tid: 10] [ecid: 0000MSJybn^Fg4e5xbg8yW1Rv8bQ000000,0] [SRC_CLASS: com.hyperion.config.document.StorageMisc] trace: {0}[[
java.lang.IllegalArgumentException: More than one bean with deployComponentName: Shared Services

[EPMINS] [ERROR] [EPMINS-00001] [oracle.EPMINS] [tid: 10] [ecid: 0000MSJybn^Fg4e5xbg8yW1Rv8bQ000000,0] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] trace: Unexpected error:[[
java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run EPM System Configurator and Configurator crashes with an error
"An unexpected error occurred and the application will have to shutdown"

Changes

 Problem trigger after upgrade from 11.1.2.3 to 11.1.2.4

Cause

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