My Oracle Support Banner

HPCM - When Generating The Program Documentation System Report The Following Error Occurs: "Error: The file was not downloaded or not downloaded correctly." (Doc ID 2476945.1)

Last updated on JULY 15, 2024

Applies to:

Hyperion Profitability and Cost Management - Version 11.1.2.4.123 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.4.127 version, Product Usage

When attempting to generate Program Documentation system report in HPCM application, the following error occurs:
'The file was not downloaded or not downloaded correctly'.

- Error in GUI:

'The file was not downloaded or not downloaded correctly'

- Error in HPCM.log:
 
[2018-08-03T10:47:54.827-07:00] [Profitability0] [INCIDENT_ERROR] [EPMPCM-00150] [oracle.EPMPCM.business] [tid: 233] [userId: ] [ecid: 00ioI3jDhkPFw0zlrz0DVz5IkDU3j_Ywi0001gw000Aul,0:1:4:3:1] [APP: PROFITABILITY#11.1.2.0] Incident error[[
java.lang.NullPointerException
at com.hyperion.profitability.business.service.reports.BIPublisher.getFilterDefinition(BIPublisher.java:374)
at com.hyperion.profitability.business.service.reports.BIPublisher.getDimensions(BIPublisher.java:273)
at com.hyperion.profitability.business.service.reports.BIPublisher.getRuleDefReportTO(BIPublisher.java:204)
at com.hyperion.profitability.business.service.reports.BIPublisher.populateRuleDefReportDetails(BIPublisher.java:178)
at com.hyperion.profitability.business.service.reports.BIPublisher.getProgramDocumentationXML(BIPublisher.java:86)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.