My Oracle Support Banner

Some, But Not All, FCM/ARM Users Getting Blank Screen After 12c Migration (Doc ID 2523853.1)

Last updated on MARCH 21, 2022

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.201 and later
Information in this document applies to any platform.

Symptoms

After upgrading the Oracle database from 11g to 12c, some users are no longer able to log in and several pieces of functionality are taking longer to complete (such as portlet response from the dashboard).

Changes

 Upgrade to Oracle Database 12c.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.