My Oracle Support Banner

FailedAuthentication: BI Security Access Is Denied - Web Service Credentials Are Invalid (Doc ID 2528590.1)

Last updated on AUGUST 15, 2019

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.181016 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.181016 version, Analytics

 
Customer moved from 11g to 12c; no issues with upgrade nor there were any problems during migration.

Configuring  Read-Only SQL Authentication provider, users in the SQL Authenticator (database) are not able to log to Analytics. The configuration worked in 11g OBIEE without any issues.


ERROR
-----------------------
FailedAuthentication: BI Security access is denied - web service credentials are invalid


May see the following error in the AdminServer.log:


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.