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Unable to Open Hyperion Financial Management Application Error "EPMHFM-65536: An unexpected error has occurred" (Doc ID 2571676.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.4 version, Product Usage

When attempting to open the application,
the following error occurs.

ERROR 
---------
EPMHFM-65536: An unexpected error has occurred.

ERROR in HFMWeb0.log
---------------------------

<Jul 22, 2019 7:32:15 AM CEST> <Info> <JDBC> <Server Name> <HFMWeb0> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <xxxxx> <Identifier_Code> <BEA-001155> <The following exception has occurred: 
weblogic.common.ResourceException: Unknown Data Source hfm_datasource 
at weblogic.jdbc.common.internal.ConnectionPoolManager.shutdownConnectionPool(ConnectionPoolManager.java:622) 
at weblogic.jdbc.common.internal.ConnectionPoolManager.shutdownAndDestroyPool(ConnectionPoolManager.java:594) 
at weblogic.jdbc.common.internal.ConnectionPoolManager.shutdownAndDestroyPool(ConnectionPoolManager.java:520)

 

<Jul 22, 2019 7:32:15 AM CEST> <Error> <Deployer> <Server Name> <HFMWeb0> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <xxxxx> <Identifier_Code> <BEA-149205> <Failed to initialize the application 'hfm_datasource' due to error weblogic.application.ModuleException: . weblogic.application.ModuleException:  
at weblogic.jdbc.module.JDBCModule.prepare(JDBCModule.java:327) 
at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:199) 

Caused By: weblogic.common.ResourceException: weblogic.common.ResourceException: Could not create pool connection. The DBMS driver exception was: ORA-00257: Archiver error. Connect AS SYSDBA only until resolved.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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