In Hyperion Financial Management (HFM), The First Attempt To Open An Application After A Restart Of Services Fails With Error: "An unexpected error has occurred."
(Doc ID 2595042.1)
Last updated on JANUARY 30, 2023
Applies to:
Hyperion Financial Management - Version 11.1.2.4.208 to 11.1.2.4.208 [Release 11.1]Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.4.220 to 11.1.2.4.220 [Release 11.1]
Information in this document applies to any platform.
Symptoms
Following a restart of services, a user's first attempt to open an HFM application receives error: "An unexpected error has occurred. Check server log or contact your system administrator for more information". A second attempt to open the application succeeds.
Logs might contain the error: "Server <SERVER_NAME> is unavailable, connection could not be established....Connection refused: connect".
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |