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Financial Close Management (FCM) Error: "500--Internal Server Error" When Logging Into The System (Doc ID 2609157.1)

Last updated on MARCH 19, 2021

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.250 to 11.1.2.4.253 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Logging into FCM results in an error: "500--Internal Server Error".

Error in FinancialClose0.log:
####<Sep 21, 2019 14:57:28 PM CDT> <Error> <HTTP> <server> <FinancialClose0> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <00iwOKx3zrwFw00Fzzw0w00002Kg001NX0> <1568929886294> <BEA-101020> <[ServletContext@978463450[app:FINANCIALCLOSE module:fcc path:/fcc spec-version:2.5 version:11.1.2.0]] Servlet failed with Exception
java.lang.IllegalArgumentException: Header:Location Cannot contain CRLF Charcters

Changes

Weblogic security patch 29633432 was recently applied to the environment. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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