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The "Configure Database" Step For The Shared Sevices Repository Fails To End, Configuration Shows As 100% Done But Process Hangs (Doc ID 2619861.1)

Last updated on APRIL 27, 2021

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

While trying to configure the Shared Services repository database via the EPM Configuration Utility, the configuration claims to be 100% complete but the configuration wizard never exits.

Certain error messages appear in the Configtool.log:

"[2019-12-11T11:38:55.925-07:00] [EPMCFG] [ERROR] [EPMCFG-01020] [oracle.EPMCFG] [tid: 15] [ecid: 0000MvqGwaxFGBwLKET4ie1TwJQG000008,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RegistryWizardState] Error: [[ com.hyperion.hit.registry.exceptions.RegistryException: Failed to update DB values in the Registry..."

"Caused by: com.hyperion.hit.registry.exceptions.RegistryException: FOUNDATION_SERVICES_PRODUCT doesn't have children DATABASE_CONN at com.hyperion.config.wizard.impl.RegistryWizardState.updateRegistryDbComponent(RegistryWizardState.java:722)..."

"[2019-12-11T11:44:09.729-07:00] [EPMCFG] [ERROR] [EPMCFG-05364] [oracle.EPMCFG] [tid: 33] [ecid: 0000MvqGwaxFGBwLKET4ie1TwJQG000008,0] [SRC_CLASS: com.hyperion.foundation.config.WebServerConfigurationTaskProcessor] Error in web server configuring:[[java.lang.RuntimeException: Failed storing configuration for Foundation..."

Cause

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In this Document
Symptoms
Cause
Solution
References


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