After Configuration Of An EPM 11.2 System, No Service Exists For Financial Data Quality Management, Enterprise Edition (FDMEE) Or Financial Close Management (FCM) (Doc ID 2646838.1)

Last updated on JANUARY 30, 2023

Applies to:

Symptoms

Following a reportedly successful configuration of EPM 11.2 that includes FDMEE and FCM, these services fail to start when kicked off via a command line. A message states that no services exist for FDMEE and FCM, even though the Configurator reported no problems with these modules.

Following error is captured in the configtool.log -

[EPMCFG] [TRACE] [EPMCFG-01309] [oracle.EPMCFG] [tid: 152] [ecid: 30a07a03-9002-4f66-aa23-d9441c0b73be-00000008,0] [SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] In registerService()
[EPMCFG] [TRACE] [EPMCFG-01134] [oracle.EPMCFG] [tid: 152] [ecid: 30a07a03-9002-4f66-aa23-d9441c0b73be-00000008,0] [SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] Executing net stop HyS9aifWeb_epmsystem1
[EPMCFG] [TRACE] [EPMCFG-01134] [oracle.EPMCFG] [tid: 152] [ecid: 30a07a03-9002-4f66-aa23-d9441c0b73be-00000008,0] [SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] Executing E:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\HyS9aifWeb_epmsystem1.exe /UnregServer /RegKey=ErpIntegrator0 /ServiceName=HyS9aifWeb_epmsystem1
[EPMCFG] [TRACE] [EPMCFG-07231] [oracle.EPMCFG] [tid: 152] [ecid: 30a07a03-9002-4f66-aa23-d9441c0b73be-00000008,0] [SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] Copying windows service executable from E:\Oracle\Middleware\EPMSystem11R1\common\utilities\JavaService\HyslJavaServiceAMD64.exe to E:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\HyS9aifWeb_epmsystem1.exe..
[EPMCFG] [TRACE] [EPMCFG-01310] [oracle.EPMCFG] [tid: 152] [ecid: 30a07a03-9002-4f66-aa23-d9441c0b73be-00000008,0] [SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] In registerService():sbExecCmd="E:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\HyS9aifWeb_epmsystem1.exe" /Automatic /Service /RegKey=ErpIntegrator0 /ServiceName=HyS9aifWeb_epmsystem1 /Name=Oracle Hyperion FDM Enterprise Edition - Java Web Application (epmsystem1) /Desc=Provides a Workspace module for FDM EE. /StartClass=weblogic.Server
[EPMCFG] [TRACE] [EPMCFG-01664] [oracle.EPMCFG] [tid: 152] [ecid: 30a07a03-9002-4f66-aa23-d9441c0b73be-00000008,0] [SRC_CLASS: com.hyperion.cis.utils.ProcessBuilderUtils] Output:
[EPMCFG] [TRACE] [EPMCFG-01023] [oracle.EPMCFG] [tid: 152] [ecid: 30a07a03-9002-4f66-aa23-d9441c0b73be-00000008,0] [SRC_CLASS: com.hyperion.cis.utils.ProcessBuilderUtils] Exit code: -1,073,741,515

Relevant detail:
The file <DRIVE>:\Oracle\Middleware\user_projects\<EPM_INSTANCE_NAME>\bin\deploymentScripts\installServiceScripts\ErpIntegrator.reg will not exist

Exit code: -1,073,741,515 is failure to execute sBexecCmd to create service

Cause

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