My Oracle Support Banner

Smartview: Users are Prompted for Additional Login after Successful SSO Authentication through Oracle Access Manager (OAM) to Workspace or Smartview Shared Connection (Doc ID 2650006.1)

Last updated on MARCH 29, 2024

Applies to:

Hyperion Planning - Version 11.1.2.1.000 and later
Hyperion Essbase - Version 11.1.2.1.000 and later
Hyperion Financial Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
Oracle Smart View for Office
Oracle Access Manager - OAM

Symptoms

When users try to login to EPM Workspace or Smart View (Shared Connection) , they get prompt for additional login (product specific) after successful SSO authentication through Oracle Access Manager - OAM. Ideally, after successful integration of OAM with EPM System, users should be able to login to the application in very first attempt but here, this is not the case.

Changes

New SSO configuration/setup with EPM System

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.