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Financial Reporting in IE 11: Export to Excel Fail to Download; PDF Rendering Fails to Complete. (Doc ID 2662183.1)

Last updated on APRIL 22, 2020

Applies to:

Hyperion BI+ - Version 11.1.2.4.710 and later
Information in this document applies to any platform.

Symptoms

Some users unable to export FR reports to Excel or render FR reports in PDF using IE 11.

Changes

Initial report of the issue was identified as being associated with customer upgrade to Office 365.  This association is unconfirmed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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