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Open RPD Online With SSL Configured Fails With 'Socket communication error' (Doc ID 2687314.1)

Last updated on MARCH 28, 2023

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.4.200414 and later
Oracle Analytics Server - Version 2022 (6.4) and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.200414 version, Analytics

Unable to open RPD Online

We have configured internal SSL to True as per enabling Internal SSL for OBIEE in Doc ID 2188982.1

All services are up and running. We are unable to open RPD Online using BI Administration tool

ERROR
-----------------------
Socket communication error

 

ssl.cmd report failed

Ping failures (1):
Target: bi_server1:BI-SECURITY-SOAP @ oakdale.ad.sei.cmu.edu:9505
 Java client: Common name does not match.  Ensure that the server certificate's subject has a common name (CN) equal to the host name used to access the server.
   Certificate subject: CN=DUMMY.xx.xxx.xx.xxx, OU=Business Intelligence, O=Oracle, C=US
   Allowed common name (CN): dummy.xx.xxx.xx.xxx






 

Cause

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In this Document
Symptoms
Cause
Solution


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