Open RPD Online With SSL Configured Fails With 'Socket communication error'
(Doc ID 2687314.1)
Last updated on MARCH 28, 2023
Applies to:
Business Intelligence Server Enterprise Edition - Version 12.2.1.4.200414 and laterOracle Analytics Server - Version 2022 (6.4) and later
Information in this document applies to any platform.
Symptoms
On : 12.2.1.4.200414 version, Analytics
Unable to open RPD Online
We have configured internal SSL to True as per enabling Internal SSL for OBIEE in Doc ID 2188982.1
All services are up and running. We are unable to open RPD Online using BI Administration tool
ERROR
-----------------------
Socket communication error
ssl.cmd report failed
Ping failures (1):
Target: bi_server1:BI-SECURITY-SOAP @ oakdale.ad.sei.cmu.edu:9505
Java client: Common name does not match. Ensure that the server certificate's subject has a common name (CN) equal to the host name used to access the server.
Certificate subject: CN=DUMMY.xx.xxx.xx.xxx, OU=Business Intelligence, O=Oracle, C=US
Allowed common name (CN): dummy.xx.xxx.xx.xxx
Target: bi_server1:BI-SECURITY-SOAP @ oakdale.ad.sei.cmu.edu:9505
Java client: Common name does not match. Ensure that the server certificate's subject has a common name (CN) equal to the host name used to access the server.
Certificate subject: CN=DUMMY.xx.xxx.xx.xxx, OU=Business Intelligence, O=Oracle, C=US
Allowed common name (CN): dummy.xx.xxx.xx.xxx
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |