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OBIEE 12c - Unable to Open RPD Online in SSL Setup (Doc ID 2687314.1)

Last updated on JULY 06, 2020

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Information in this document applies to any platform.


On : version, Analytics

Unable to open RPD Online

We have configured internal SSL to True as per enabling Internal SSL for OBIEE in Doc ID 2188982.1

All services are up and running. We are unable to open RPD Online using BI Administration tool

Socket communication error


ssl.cmd report failed

Ping failures (1):
Target: bi_server1:BI-SECURITY-SOAP @
 Java client: Common name does not match.  Ensure that the server certificate's subject has a common name (CN) equal to the host name used to access the server.
   Certificate subject:, OU=Business Intelligence, O=Oracle, C=US
   Allowed common name (CN):



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