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Hyperion Financial Management(HFM) Application ODL logs are getting filled up fast with error "ORA-01465: invalid hex number" (Doc ID 2692568.1)

Last updated on JULY 20, 2020

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

On Hyperion Financial Management (HFM) server, the Application ODL logs (xfm.odl.<APPNAME>.log) are filled up with below error multiple times within few seconds. The logs grow up to 10 MB and it will rotate as per the log rotation conditions.

In addition, HyS9FinancialManagementJavaServer-sysout.log is filled with below errors, which would grow the file size to more than 1 GB just in few hours. This will impact the HFM Application performance. What is the cause of the errors and how to stop filling those errors?

xfm.odl.APPNAME-nnnnn.Log:

An unknown error occurred in an ODBC object.
[[1 record: SQLSTATE = HY000; NATIVE ERROR = 1465; MSG = [DataDirect][ODBC Oracle Wire Protocol driver][Oracle]ORA-01465: invalid hex number]]

HyS9FinancialManagementJavaServer-sysout.log

Exception occurred in the message handler: Failed odbc.ExecuteCommand()

Cause

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In this Document
Symptoms
Cause
Solution


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