Users Are Not Able To Export In Excel (Doc ID 2693671.1)

Last updated on JULY 27, 2020

Applies to:

Symptoms

All users are not able to export any report to excel. Also, this happens intermittently.

After the restart of OBIEE processes, the users are able to export small/large reports.

ERROR
-----------------------

File name : obijh.out

Exception in thread "Thread-30" java.lang.OutOfMemoryError: Java heap space
java.lang.Error exception is caught. Javahost server might be unstable
java.lang.Error exception is caught. Javahost server might be unstable
java.lang.OutOfMemoryError: Java heap spacejava.lang.Error exception is caught. Javahost server might be unstable

  at java.io.BufferedOutputStream.(BufferedOutputStream.java:76)
  at java.io.BufferedOutputStream.(BufferedOutputStream.java:59)
  at com.siebel.analytics.javahost.MessageProcessorImpl.processMessage(MessageProcessorImpl.java:134)
  at com.siebel.analytics.javahost.Listener$Job.run(Listener.java:223)
  at com.siebel.analytics.javahost.standalone.SAJobManagerImpl.threadMain(SAJobManagerImpl.java:207)
  at com.siebel.analytics.javahost.standalone.SAJobManagerImpl$1.run(SAJobManagerImpl.java:155)
  at java.lang.Thread.run(Thread.java:748)
 is caught. Javahost server might be unstable
java

Cause

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