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OAS - Few External Users Are Not Showing Up In EM After Configuring Active Directory (Doc ID 2705890.1)

Last updated on DECEMBER 13, 2022

Applies to:

Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.


In OAS 5.5 version few external users were not showing up in EM after configuring Active Directory

Only the users appearing in are able to authenticate in OAS.

Errors in bi_server1-diagnostic.log

[tenant-name: GLOBAL] [SI-Key: ssi] Get user profile failed with user not found error for USER[[
oracle.igf.ids.EntityNotFoundException: Entity not found for the search filter (&(objectclass=person)(usernameattr=USER)).
at oracle.igf.ids.arisid.ArisIdServiceManager.findEntity(
... 53 lines omitted ...
Caused by: oracle.igf.ids.arisid.ArisIdNoSuchSubjectException: Entity not found for the search filter (&(objectclass=person)(usernameattr=USER)).


Configured External Authentication provider, in this case, it was Microsoft Active Directory


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