Error Message "EPMCSS-00301: Failed To Authenticate User" For Newly Added Native and Active Directory User (Doc ID 2829049.1)

Last updated on MARCH 14, 2023

Applies to:

Hyperion BI+ - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Newly created Native and Active Directory users are not able to login to Workspace.

Error message "EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials"

Existing Native and AD users can login.

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In this Document

Symptoms

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