Fresh Installation Of Oracle Analytics Desktop Hangs On The Banner Screen
(Doc ID 2876953.1)
Last updated on JUNE 21, 2022
Applies to:
Oracle Analytics Desktop - Version March 2022 (6.5) and laterInformation in this document applies to any platform.
Symptoms
Successfully installed Oracle Analytics Desktop, but when trying to run the application, Analytics Desktop keeps alternating the display of the banner, and it doesn't start.
Assuming the OS user name has a special character, e.g. "Namé" in the example below:
Checking the derby.log file located at:C:\Users\Namé\AppData\Local\Temp\DVDesktop\logs\derby\derby.log
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |