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Hyperion Financial Management (HFM) Running Tasks Status Stops Progressing During Large Consolidations (Doc ID 2887006.1)

Last updated on APRIL 11, 2023

Applies to:

Hyperion Financial Management - Version to [Release 11.2]
Information in this document applies to any platform.


HFM Running Tasks screen stops updating during large consolidations. The page will refresh for a bit, but eventually it stops updating and will stay at one status for a long time. The Last Updated Time field also will not change. Then after long period of time the status will refresh.

Setting the refresh option to 5 seconds or clicking the refresh button does not update the status.  Often the following errors will also appear in System Messages and HFM ODL logs:

[XFM] [ERROR:1] [EPMHFM-07393] [XFM] [ecid: ] [File: c:\jenkins\workspace\hfm_11.2.4_rue_build\hfm\source\commonservercomponents\xfmcommon\xfmodbc.cpp] [Line: 3279] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr: [] [errorCode: 800402B6] [srcException: 0] [errType: 1] [dbUpdate: 1] [] An error occurred during ODBC SQLFetch. [[]]

[XFM] [ERROR:1] [EPMHFM-07393] [XFM] [ecid: ] [File: c:\jenkins\workspace\hfm_11.2.4_rue_build\hfm\source\sharedsourcecode\xfmaccessors\xfmaccessorrunningtasks.cpp] [Line: 1884] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr: [] [errorCode: 800402B6] [srcException: 1] [errType: 0] [dbUpdate: 0] [] An error occurred during ODBC SQLFetch. [[]]





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