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When login to FCM or ARM it fails to connect for AD users (Doc ID 2892004.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Hyperion Financial Close Management - Version 11.2.0.0.000 and later
Information in this document applies to any platform.

Symptoms

Some of the users from AD not able to access the FCM pages.

The user can login to workspace with AD credentials, but when try to open ARM or FCM page, it prompt for username/password again and when provided it fails
It could happens only with few users, other users from the same domain are not experiencing issue. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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