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Essbase: Essbase Application Crashing with xcp File and Hangs the Essbase Agent (Doc ID 2908629.1)

Last updated on MARCH 21, 2024

Applies to:

Hyperion Essbase - Version and later
Information in this document applies to any platform.


An Essbase application crashes with an xcp file appear to also hang the Essbase agent where logins from MaxL and/or Smart View hang.

BSO application logs have the following error:

Fatal error [1130622] encountered during transaction commit.

ASO application logs have the following error:

1270082 Failed to flush file [D:\Oracle\Middleware\user_projects\<epmsystem-1>\EssbaseServer\essbaseserver1\APP\\<appname>\log\ess00001.dat]: a system file error occurred. Please see application log for details  ---- This error is an operating system error.
A system error occurred with error number [121]: [The semaphore timeout period has expired.]
Fatal Error(1270024) Fatal error at [aso/ukr/ukrbuffermanager.cpp], line [949]; terminating the server

The xcp's that were generated have the following Stack Trace which also point to a disk/file-system issue:

0: 0x00007ffda026da92 KERNELBASE@DebugBreak + 0x2 0x0000000000000000 0x0000000000000000 0x0000000025e93860 0x0000000000000010
1: 0x00000000662791e5 ESSUTLU@adErrAssertFailed + 0x45 0x00000001d41d2010 0x0000000000000000 0x0000000025e93860 0x0000000025e93860
2: 0x0000000063fa52a3 ESSSVRD@adEsmReplaceDiskVolsInFile + 0x37d43 0x0000000031a2b300 0x00000001d41d2001 0x0000000000000003 0x00000001d41d2000
3: 0x0000000063fa5417 ESSSVRD@adEsmReplaceDiskVolsInFile + 0x37eb7 0x0000000000000000 0x0000000000000000 0x00000001d41d2010 0x00000001d41d2010
4: 0x0000000063f2288a ESSSVRD@adReqCurrencyTransBegin + 0x83eea 0x0000000000150ba3 0x0000000000000000 0x00000001651c5680 0x00000001d41d2010
5: 0x0000000063e9e236 ESSSVRD@adRpmErrorHandler + 0x1cd16 0x0000000025ec0140 0x0000000000000000 0x000000002350bf90 0x000000000000000f
6: 0x0000000063e9e2a4 ESSSVRD@adReqTransactionCommit + 0x14 0x0000000000000000 0x000000002350bf90 0x000000000000000f 0x0000000000000000
7: 0x0000000063c485d1 ESSSVRD@adCSCRConvFixMbrFromBitMap + 0x1d791 0x0000000000000009 0x000000016bc30170 0x000000002350c440 0x000000010000001a
8: 0x0000000063c1fa22 ESSSVRD@adOdomInc + 0x47b2 0x00000001d41d2010 0x00000001d41d2010 0x000000002350e090 0x000000016afd12b8
9: 0x0000000063c203ac ESSSVRD@adOdomInc + 0x513c 0x00000001d41d2010 0x00000001d1decdf0 0x000000016afd12b0 0x000000002350fcb8
10: 0x0000000063cdbf20 ESSSVRD@adCalcSVChange + 0x80870 0x0000000000000000 0x000000016afd12b0 0x0000000000000000 0x000000016bcf3ed0
11: 0x0000000063e571c6 ESSSVRD@RequestManager + 0x4876 0x0000000000000008 0x0000000000000078 0x000000016544a7c0 0x000000001b126ad0
12: 0x00007ffda2931412 KERNEL32@BaseThreadInitThunk + 0x22 0x00007ffda29313f0 0x0000000000000000 0x0000000000000000 0x0000000000000000
13: 0x00007ffda2c95504 ntdll@RtlUserThreadStart + 0x34 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000


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