Essbase: Essbase Application Crashing with xcp File and Hangs the Essbase Agent (Doc ID 2908629.1)

Last updated on MARCH 21, 2024

Applies to:

Symptoms

An Essbase application crashes with an xcp file appear to also hang the Essbase agent where logins from MaxL and/or Smart View hang.

BSO application logs have the following error:

Fatal error [1130622] encountered during transaction commit.

ASO application logs have the following error:

1270082 Failed to flush file [D:\Oracle\Middleware\user_projects\<epmsystem-1>\EssbaseServer\essbaseserver1\APP\\<appname>\log\ess00001.dat]: a system file error occurred. Please see application log for details  ---- This error is an operating system error.
A system error occurred with error number [121]: [The semaphore timeout period has expired.]
Fatal Error(1270024) Fatal error at [aso/ukr/ukrbuffermanager.cpp], line [949]; terminating the server

The xcp's that were generated have the following Stack Trace which also point to a disk/file-system issue:

0: 0x00007ffda026da92 KERNELBASE@DebugBreak + 0x2 0x0000000000000000 0x0000000000000000 0x0000000025e93860 0x0000000000000010
1: 0x00000000662791e5 ESSUTLU@adErrAssertFailed + 0x45 0x00000001d41d2010 0x0000000000000000 0x0000000025e93860 0x0000000025e93860
2: 0x0000000063fa52a3 ESSSVRD@adEsmReplaceDiskVolsInFile + 0x37d43 0x0000000031a2b300 0x00000001d41d2001 0x0000000000000003 0x00000001d41d2000
3: 0x0000000063fa5417 ESSSVRD@adEsmReplaceDiskVolsInFile + 0x37eb7 0x0000000000000000 0x0000000000000000 0x00000001d41d2010 0x00000001d41d2010
4: 0x0000000063f2288a ESSSVRD@adReqCurrencyTransBegin + 0x83eea 0x0000000000150ba3 0x0000000000000000 0x00000001651c5680 0x00000001d41d2010
5: 0x0000000063e9e236 ESSSVRD@adRpmErrorHandler + 0x1cd16 0x0000000025ec0140 0x0000000000000000 0x000000002350bf90 0x000000000000000f
6: 0x0000000063e9e2a4 ESSSVRD@adReqTransactionCommit + 0x14 0x0000000000000000 0x000000002350bf90 0x000000000000000f 0x0000000000000000
7: 0x0000000063c485d1 ESSSVRD@adCSCRConvFixMbrFromBitMap + 0x1d791 0x0000000000000009 0x000000016bc30170 0x000000002350c440 0x000000010000001a
8: 0x0000000063c1fa22 ESSSVRD@adOdomInc + 0x47b2 0x00000001d41d2010 0x00000001d41d2010 0x000000002350e090 0x000000016afd12b8
9: 0x0000000063c203ac ESSSVRD@adOdomInc + 0x513c 0x00000001d41d2010 0x00000001d1decdf0 0x000000016afd12b0 0x000000002350fcb8
10: 0x0000000063cdbf20 ESSSVRD@adCalcSVChange + 0x80870 0x0000000000000000 0x000000016afd12b0 0x0000000000000000 0x000000016bcf3ed0
11: 0x0000000063e571c6 ESSSVRD@RequestManager + 0x4876 0x0000000000000008 0x0000000000000078 0x000000016544a7c0 0x000000001b126ad0
12: 0x00007ffda2931412 KERNEL32@BaseThreadInitThunk + 0x22 0x00007ffda29313f0 0x0000000000000000 0x0000000000000000 0x0000000000000000
13: 0x00007ffda2c95504 ntdll@RtlUserThreadStart + 0x34 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000

Cause

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