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Extending BI System Fails When Domain_Home Is On Shared Drive (Unc Path) (Doc ID 2944820.1)

Last updated on APRIL 27, 2023

Applies to:

Oracle Analytics Server - Version 5.5.0 to 2022 (6.4) [Release 5 to 12g]
Microsoft Windows x64 (64-bit)

Symptoms

Configuration Assistant will fail if extending bi system on a shared drive that was set up on UNC Path.

Error :

INFO [36] oracle.bi.exec.ExecScript - Logging script stderr and stdout to <Oracle_Home>\config2023-03-13_09-33-43AM\jpsOnFailedStartup.out
WARNING [36] oracle.bi.configassistant.config.actions.main.BIConfigMain - Failed to gather additional diagnostic information due to Failed to run [jps, -l]
oracle.bi.exec.ExecutionException: Failed to run [jps, -l]
at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:46)
at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)
at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)
at oracle.bi.configassistant.config.actions.main.BIConfigMain.jps(BIConfigMain.java:411)
at oracle.bi.configassistant.config.actions.main.BIConfigMain.runFailureDiagnostics(BIConfigMain.java:370)
at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:144)
at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:412)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:99)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:122)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:339)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:315)
at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:198)
at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)
at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)
at java.lang.Thread.run(Thread.java:750)
Caused by: java.io.IOException: Cannot run program "jps" (in directory "<Oracle_Home>\bi\bin"): CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:44)
... 15 more
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(ProcessImpl.java:453)
at java.lang.ProcessImpl.start(ProcessImpl.java:140)
at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
... 16 more
INFO [36] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up config assistant log files to \\<Domain_Home>\bi\bilogs\bieeconfiglogs_2023-03-13_09-33-43AM.zip
INFO [36] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up the following log files and directories:

 

Changes

 NA

Cause

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Symptoms
Changes
Cause
Solution
References


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