EPM Configurator crash with error unexpected error
(Doc ID 2985912.1)
Last updated on NOVEMBER 22, 2023
Applies to:
Hyperion BI+ - Version 11.2.8.0.000 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run EPM configurator after updating from 11.2.8 to 11.2.13,
the following error occurs.
ERROR
-----------------------
"An unexpected error occurred and the application will have to shutdown"
ConfigTool.log shows :
[EPMCFG] [INCIDENT_ERROR] [EPMCFG-01001] [oracle.EPMCFG] [tid: 23] [ecid: 76ba9ef6-3e88-4843-a5da-bf8e5a77a534-00000002,0] [SRC_CLASS: com.hyperion.config.document.StorageMisc] trace: {0}[[
java.lang.IllegalArgumentException: More than one bean with deployComponentName: Shared Services
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the EPM System Configurator
2. Click Next screen
3. Error throws "An unexpected error occurred and the application will have to shutdown"
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot redeploy the component after the update to 11.2.13
Cause
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In this Document
Symptoms |
Cause |
Solution |