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Hyperion Financial Management (HFM) Application Hangs Loading Metadata, List or Rules after Error: "An error occurred while trying to write to the output file" or "Data extract completed with errors... Error code is: -2147220990" (Doc ID 2987671.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Hyperion Financial Management - Version 11.2.0.0.000 and later
Information in this document applies to any platform.

Symptoms

Metadata, List or Rules Scan or Load will not complete unless application is restarted.  HFM ODL logs will contain errors like the following:

Data extract running while System load is processing: 

[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: cxfmmetadata.cpp] [Line: 4533] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr: 10.235.0.140:0;] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 1] [11.2.9.0.000.8] [[Metadata load for application <APPNAME> completed without errors on server <HOST>.]]

[XFM] [ERROR:1] [EPMHFM-00139] [XFM] [ecid: ] [File: c:\jenkins\workspace\hfm_11.2.9_build\hfm\source\xfmdatasourceroot\handlers\loadextract\dataextracthelper.cpp] [Line: 3410] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr: ] [errorCode: 80040202] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.9.0.000.8] The application has changed. Logoff and log back in. [[]]

[XFM] [ERROR:1] [EPMHFM-07437] [XFM] [ecid: ] [File: dataextracthelper.cpp] [Line: 1214] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr: ] [errorCode: 800402D1] [srcException: 0] [errType: 1] [dbUpdate: 1] [11.2.9.0.000.8] An unexpected error occurred. [[Data extract completed with errors for Application <APPNAME> using Label ... Error code is: -2147220990]]


Journals extract running while System load is processing: 

[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: cxfmmetadata.cpp] [Line: 4533] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr: ] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 1] [11.2.9.0.000.8] [[Metadata load for application <APPNAME> completed without errors on server <HOST>.]]

[XFM] [ERROR:1] [EPMHFM-01854] [XFM] [ecid: ] [File: ..\handlers\loadextract\journalloadextracthelper.cpp] [Line: 149] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr:] [errorCode: 80040882] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.9.0.000.8] An error occurred while trying to write to the output file: [[]]


[XFM] [ERROR:1] [EPMHFM-00139] [XFM] [ecid: ] [File: ..\handlers\loadextract\journalloadextracthelper.cpp] [Line: 252] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOST>] [nwaddr: 1] [errorCode: 80040202] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.9.0.000.8] The application has changed. Logoff and log back in. [[]]

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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