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Oracle EPM Foundation Service Fails to Start After Upgrading to 11.2.8 (Doc ID 3001336.1)

Last updated on JANUARY 31, 2024

Applies to:

Hyperion BI+ - Version 11.2.8.0.000 and later
Information in this document applies to any platform.

Symptoms

Foundation services failing to start after upgrade to 11.2.8. 

When starting through the Windows Services panel, the service appears to start, then stops with the notice that the service has shut down.

The HyS9FoundationServices_[EPM_Instance]-sysout.log and HyS9FoundationServices_[EPM_Instance]-syserr.log under [MIDDLEWARE_HOME]\user_projects\[EPM_Instance]\diagnostics\logs\services do not contain messages from the time frame of the most recent startup, indicating that the logs were not deleted/recreated, which normally happens as part of the service startup process.

Changes

 Upgrade to EPM 11.2.8. Upgrade and redeployment of WebLogic services completed successfully.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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