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Foundation Services Stuck When Starting Up On Line "Spawned HUB Cleanup Thread" (Doc ID 3006464.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Hyperion BI+ - Version 11.2.8.0.000 and later
Information in this document applies to any platform.

Symptoms

Foundation Services Stuck when starting up on line "Spawned HUB Cleanup thread"

Shared Services were deployed successfully, and all the services started without error. After that the Configurator was run to update so "Common Settings". After that, cannot get Foundations windows service to start. It gets stuck.

ERROR
-----------------------

HyS9FoundationServices_epmsystem1-sysout.log


- Publishing TilesContext for context: org.apache.tiles.request.servlet.ServletApplicationContext
**********Getting connection from hub connection pool..Testing JNDI connection....
Extracting zipped LCM content
Spawned HUB Cleanup thread

Changes

 One of the updates made during the reconfiguration was the addition of the SMTP email server value

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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