EPM: After applying 11.2.16, Unable to access Workspace, Error: “ERR_CONNECTION_REFUSED”
(Doc ID 3008086.1)
Last updated on MARCH 01, 2024
Applies to:
Hyperion Financial Management - Version 11.2.16.0.000 and laterHyperion BI+ - Version 11.2.16.0.000 and later
Information in this document applies to any platform.
Symptoms
After applying 11.2.16, unable to access Workspace:
Hmmm… can't reach this page
ERR_CONNECTION_REFUSED
ERR_CONNECTION_REFUSED
Errors starting OHS:
Successfully Connected to Node Manager.
Starting server ohs_component ...
This Exception occurred at .
weblogic.nodemanager.NMException: Received error message from Node Manager Server: [Server start command for OHS server 'ohs_component' failed due to: [Failed to start the server ohs_component
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\system_components\OHS\ohs_nm.log
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\servers\ohs_component\logs\ohs_component.log]. Please check Node Manager log and/or server 'ohs_component' log for detailed information.]. Please check Node Manager log for details.
Error: Error occurred while performing nmStart : Error Starting server ohs_component : Received error message from Node Manager Server: [Server start command for OHS server 'ohs_component' failed due to: [Failed to start the server ohs_component
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\system_components\OHS\ohs_nm.log
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\servers\ohs_component\logs\ohs_component.log]. Please check Node Manager log and/or server 'ohs_component' log for detailed information.]. Please check Node Manager log for details.
Use dumpStack() to view the full stacktrace :
Starting server ohs_component ...
This Exception occurred at .
weblogic.nodemanager.NMException: Received error message from Node Manager Server: [Server start command for OHS server 'ohs_component' failed due to: [Failed to start the server ohs_component
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\system_components\OHS\ohs_nm.log
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\servers\ohs_component\logs\ohs_component.log]. Please check Node Manager log and/or server 'ohs_component' log for detailed information.]. Please check Node Manager log for details.
Error: Error occurred while performing nmStart : Error Starting server ohs_component : Received error message from Node Manager Server: [Server start command for OHS server 'ohs_component' failed due to: [Failed to start the server ohs_component
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\system_components\OHS\ohs_nm.log
Check log file D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\servers\ohs_component\logs\ohs_component.log]. Please check Node Manager log and/or server 'ohs_component' log for detailed information.]. Please check Node Manager log for details.
Use dumpStack() to view the full stacktrace :
ohs_nm.log
<INFO> <OHS-4018> <Starting server ohs_component>
<INFO> <OHS-0> <Running D:\Oracle\Middleware\ohs\ohs\bin\launch.exe D:\Oracle\Middleware\ohs\ohs\bin\httpd.exe -DOHS_MPM_WINNT -d D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component -f D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\config\fmwconfig\components\OHS\instances\ohs_component\httpd.conf>
<INFO> <OHS-0> <httpd.exe: Syntax error on line 1141 of D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component/httpd.conf: Syntax error on line 3 of D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component/mod_wl_ohs.conf: Cannot load D:\\Oracle\\Middleware\\ohs/ohs/modules/mod_wl_ohs.so into server: The specified procedure could not be found. >
<SEVERE> <OHS-0> <D:\Oracle\Middleware\ohs\ohs\bin\launch.exe D:\Oracle\Middleware\ohs\ohs\bin\httpd.exe -DOHS_MPM_WINNT -d D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component -f D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\config\fmwconfig\components\OHS\instances\ohs_component\httpd.conf: exit status = 1>
<INFO> <OHS-4005> <Check the instance log file for more information: D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\servers\ohs_component\logs\ohs_component.log>
<SEVERE> <OHS-0> <Failed to start the server ohs_component>
<INFO> <OHS-0> <Running D:\Oracle\Middleware\ohs\ohs\bin\launch.exe D:\Oracle\Middleware\ohs\ohs\bin\httpd.exe -DOHS_MPM_WINNT -d D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component -f D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\config\fmwconfig\components\OHS\instances\ohs_component\httpd.conf>
<INFO> <OHS-0> <httpd.exe: Syntax error on line 1141 of D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component/httpd.conf: Syntax error on line 3 of D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component/mod_wl_ohs.conf: Cannot load D:\\Oracle\\Middleware\\ohs/ohs/modules/mod_wl_ohs.so into server: The specified procedure could not be found. >
<SEVERE> <OHS-0> <D:\Oracle\Middleware\ohs\ohs\bin\launch.exe D:\Oracle\Middleware\ohs\ohs\bin\httpd.exe -DOHS_MPM_WINNT -d D:/Oracle/Middleware/user_projects/epmsystem1/httpConfig/ohs/config/fmwconfig/components/OHS/instances/ohs_component -f D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\config\fmwconfig\components\OHS\instances\ohs_component\httpd.conf: exit status = 1>
<INFO> <OHS-4005> <Check the instance log file for more information: D:\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\servers\ohs_component\logs\ohs_component.log>
<SEVERE> <OHS-0> <Failed to start the server ohs_component>
Changes
EPM upgrade from 11.2.13 to 11.2.15 to 11.2.16
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |