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Unable To Connect To Smart View Via Citrix (Doc ID 3042708.1)

Last updated on AUGUST 23, 2024

Applies to:

Hyperion Planning - Version 11.2.4.0.000 and later
Information in this document applies to any platform.

Symptoms

When attempting to connect to Smart View via Citrix, the following error occurs.

ERROR
-----------------------
Unpacking
C:\Users\username\AppData\Roaming\Oracle\SmartView\Extensions\Packages\JBIPSProviderInstaller.svext failed:
Access to the Path
'C:\Users\username\AppData\Roaming\Oracle\SmartView\Extensions\Bin\JBIPs\JBIPSProviderInstaller' is denied.

Cause

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In this Document
Symptoms
Cause
Solution
References


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