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E1: KER: "Unable to send NewBatchEntry message to QKernel" Message in Kernel Logs (Doc ID 1175603.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


UBE jobs fail to get processed on the Enterprise Server. Services are restarted on the Enterprise server to resolve this issue.  The following errors appear in the UBE Kernel logs:

NET2000002: Could not pass message to jdenet_k kernel queue=<Krnl18278ReqQ> (lastIPCError=<eIPCTimedOut>), Message aborted, type=4512

18750/1 MAIN_THREAD Fri Jul 9 15:38:10.283259 queueapi.c418
QUEUE05100050-Failed 12 to SendMsg 4512 to f1e1pba

18750/1 MAIN_THREAD Fri Jul 9 15:38:10.283350 jdeknube.c1390
KNT0000121 - Unable to send NewBatchEntry message to QKernel

18750/1 MAIN_THREAD Fri Jul 9 15:38:45.353422 ipcmisc.c299
IPC3700004 - sendMessage timed out, idx=78, errno=4.



The number of concurrent users has increased which also increases the number of jobs submitted to the server.


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