E1: KER: "Unable to send NewBatchEntry message to QKernel" Message in Kernel Logs (Doc ID 1175603.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

UBE jobs fail to get processed on the Enterprise Server. Services are restarted on the Enterprise server to resolve this issue.  The following errors appear in the UBE Kernel logs:

 

Changes

The number of concurrent users has increased which also increases the number of jobs submitted to the server.

Cause

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