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E1: JAS: Troubleshooting Common Error Messages in E1ROOT.LOG and JAS.LOG Files (Doc ID 1224613.1)

Last updated on FEBRUARY 03, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


The purpose of this document is to provide troubleshooting information as well as solutions to the common errors found in the E1ROOT.LOG and JAS.LOG from the HTML/JAS Server.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Connection/Timeout Errors
 JdeConnectionPool HOSTNAME:6015 JdeSocket error:Connection refused
 com.jdedwards.database.base.JDBException: [RESULT_SET_TIMED_OUT] Result set has timed out
 [SEVERE] - [RUNTIME] HTMLClientHandler:doService: Abnormal error: Silent post request cannot be processed due to busy status
 sendRecvMsg2: execute: JdeNetInvalidRequestException:
 [Related Info] com.jdedwards.runtime.relinfo.RIFrontController:doConnect:timeout
  OWVirtual:notifyLogout: Logout thread is interrupted. Logout cleanup cannot be completed. OWVirtual=com.jdedwards.runtime.virtual.OWVirtual@18bce39 java.lang.InterruptedException
 Error occurred during Logout Cleanup
 Exception Errors
 JavaGen error code = METADATA_NOT_FOUND com.jdedwards.runtime.generator.JavaGenException: No Metadata for spec type table was found using the key : F952332
 OWVirtual:notifyLogout: java.lang.NullPointerException
 java.sql.SQLException: ORA-00001: unique constraint (PRODDTA.F5898743_PK) violated
 JAS_MSG346: JAS database failure
 Exception occured in the JDESignon.jdeSignon() :BuildUserSession Failed. java.lang.IndexOutOfBoundsException: Index: 0, Size: 0,
 jdeServerrListener JdeNetException Cannot' listen on the port :6013
 com.jdedwards.database.base.JDBException: [SQL_EXCEPTION_OCCURRED] An SQL exception occurred: Internal driver error.
 JASServiceException is caught when fetching data dictionary information from JAS. Please exit and regenerate the form. szDict=USERjava.lang.NullPointerException: User name is null
 Report Name :RXXX is submitted successfully on server
 NullPointerException Caught
 VTFormRenderAdaptee: renderHTML4: failed to render: java.util.MissingResourceException: Can't find bundle for base name nls.CPResource, locale en
 Miscellaneous Errors
 DSELInputProcessor.processInput() - Unknown command, null. Ignoring command.
 [INCORRECT_CONVERSION_TO_DBFORMAT] Formatting error on converting AN8 of Everest type 9 from OneWorld to database format.
 FormEngine.doEvent(): BSFN failed and need roll back!!
 OWVirtual.processVTEvent error#2: cannot find control for a control event
 processAsynInput: Bad paramater for controlId = null
 java.sql.SQLException: OALL8 is in an inconsistent state
 WARN: unable to get node by ID (undefined) because it wasn't in the NodeDataSource breadcrumb node cache.
 [SEVERE]  - [MAFLETCONTAINER] Could Not Parse Cookie XML
 [SEVERE]  - [JAS]  NetManager.isWebObjectAvailable():An error occurred trying to fetch UDC data from UDC table
 Error processing login: null list of Environments and Roles was returned unexpectedly.
 Error retrieving element active from UI state document
 IDDDict construction error for AN8 - no default description for language E - only overrides for SYR and/or SCRN
 Same child listed twice under same parent menu item.
 EUR:EURConfigManager:decrypt:java.lang.IllegalArgumentException: The stringToDecode contains an invalid character

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