My Oracle Support Banner

E1: MOBJ: Frequently Asked Questions And Known Issues on OLE Media Object Attachments (Doc ID 1305799.1)

Last updated on OCTOBER 25, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.


This document details some answers to frequently asked questions and issues with OLE Media Object Attachments.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 Overview and Configuration
 Question 1: What is an OLE Media Object Attachment?
 Question 2: How are OLE Media Object Attachments stored?
 Question 3: Why is the OLE Option Missing, Disabled or I receive an error when attempting to create an OLE Media Object Attachment?
 Question 4: Why am I missing Media Object Applications in the OLE drop down with the Windows Client?
 Question 5: Why does the Media Object Viewer error with "String Index out of range" when selecting OLE?
 Question 6: Since Internet Explorer 11 is the last browser that supports ActiveX, will OLE attachments still be supported in the future ?
 Working with OLE Attachments
 Question 1: When attaching a PDF File as OLE, why does only the first page display?
 Question 2: How can I print a Word Document created as an OLE Attachment from the Media Object Viewer?
 Question 3: Why does a PDF attached as OLE have a very poor image quality?
 Question 4: Why does OLE attachment give an error message if the file is removed from the actual location from where it is uploaded?
 Question 5: Why does an OLE attachment lock Excel?
 Question 6: Is there a way to convert OLE to File attachments?
 Question 7: Why the image is not displayed inside the media object viewer, When attaching an image file as OLE?
 Known Issues with OLE Attachments
 Issue 1: Why do I receive a "Data Type Mismatch" Error in JAS Log when Saving OLE Media Objects on Web Client with AS400?
 Issue 2: Why do I receive a "Worksheet In In-place Container" Message When Saving an OLE Media Object?
 Issue 3: Why do I receive an error "File Path Referred to by an Object Model call must be Absolute" when adding a Microsoft Infopath file as an OLE Media Object Attachment?
 Issue 4: When using Single sign-on (SSO) Oracle Access Manager (OAM) on Weblogic platform, user is unable to upload OLE attachments Only on web client. Why?
 Issue 5: Why am I unable to attach a Image OLE Media Object Attachment after Upgrading to or newer?
 Issue 6: Why is the error "Unable to start the source application for this project"  thrown when trying to upload Excel document using OLE media object option?
 Issue 7: Why does opening an OLE Excel attachment in media object viewer causes "Internet Explorer: Internet Explorer has stopped working" error.?
 Issue 8: Why does user gets the warning message of "Media Objects Changes made to this read only OLE object will not be saved." every time an OLE jpg attachment is accessed?
 Issue 9: The OLE icon is disappearing for the entire E1 session if a user tries to access a OLE file which is not accessible or not available.
 Issue 10: The file name is not completely visible in the right hand side frame of media object viewer when adding a eDocs DM Document as OLE file attachment
 Issue 11: Recently upgraded to 9.2. Using the file system for storage of OLE and experiencing performance issues when accessing existing or creating new attachments. Taking between 5-10 minutes for users with Windows 10 machines.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.