E1: 45: Free Goods Processing FAQs (P4210/P4310/P4072/P4073/P4071)
(Doc ID 1350060.1)
Last updated on SEPTEMBER 30, 2020
Applies to:JD Edwards EnterpriseOne Advanced Pricing - Sales - Version XE and later
Information in this document applies to any platform.
This document compiles a number of commonly asked questions on the topic of Free Goods.
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In this Document
|Questions and Answers|
|Question 1 - Can free goods be taxed?|
|Question 2 - Why is the free good line lost (or never added) when manually overriding the price (cost) on the original sales (purchase) order line?|
|Question 3 - Why does error "Item Branch Record does not exist" appear in the order when using a free goods adjustment?|
|Question 4 - Why is the system not awarding the anticipated quantity of free goods on the order?|
|Question 5 - Can free goods be allocated proportionately, between level breaks?|
|Question 6 - Is it possible to set a price for a free good item in an advanced pricing adjustment and then deduct this free good price from the sales order?|
|Question 7 - Can Next order status advanced preference be used on free good items?|
|Question 8 - Can an adjustment be set to automatically call a specific non-stock item number (for example, an environmental charge) when a specific stock item number is entered on the detail line? Both item numbers need to print on the invoice.|
|Question 9 - When attempting to copy an existing sales order where there is a free goods line attached, the user receives the following error: "Null Pointer". Why does this happen?|
|Question 10 - Which "Adjustment Control Code" should be used for a free good adjustment? The free goods white paper (Doc ID 1353532.1) shows value ‘2’, is this the only valid value?|
|Question 11 - Is it possible to set up free goods to be applied based on the number of sales order lines in an order?|
|Question 12 - When trying to cancel multiple lines at once, with free goods lines attached, a Transaction Error is thrown. How can this be overcome?|
|Question 15 - For a sales order line item with a price, and the same item used as a free good (with zero price), is it possible to direct the Cost of Goods Sold entry to different accounts for the sales order line and the free goods line?|
|Question 16: When a new sales order line is created for a free goods, is there an option to commit the new sales order line corresponding to the free goods to the same lot/location as the original sales order line item?|