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E1: 45: Free Goods Processing FAQs (P4210/P4310/P4072/P4073/P4071) (Doc ID 1350060.1)

Last updated on JUNE 08, 2021

Applies to:

JD Edwards EnterpriseOne Advanced Pricing - Sales - Version XE and later
Information in this document applies to any platform.


This document compiles a number of commonly asked questions on the topic of Free Goods.

Questions and Answers

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In this Document
Questions and Answers
 Question 1 - Can free goods be taxed?
 Question 2 - Why is the free good line lost (or never added) when manually overriding the price (cost) on the original sales (purchase) order line?
 Question 3 - Why does error "Item Branch Record does not exist" appear in the order when using a free goods adjustment?
 Question 4 - Why is the system not awarding the anticipated quantity of free goods on the order?
 Question 5 - Can free goods be allocated proportionately, between level breaks?
 Question 6 - Is it possible to set a price for a free good item in an advanced pricing adjustment and then deduct this free good price from the sales order?
 Question 7 - Can Next order status advanced preference be used on free good items?
 Question 8 - Can an adjustment be set to automatically call a specific non-stock item number (for example, an environmental charge)  when a specific stock item number is entered on the detail line?  Both item numbers need to print on the invoice.
 Question 9 - When attempting to copy an existing sales order where there is a free goods line attached, the user receives the following error:  "Null Pointer".  Why does this happen?
 Question 10 - Which "Adjustment Control Code" should be used for a free good adjustment? The free goods Technical Brief (Doc ID 1353532.1) shows value ‘2’, is this the only valid value?
 Question 11 - Is it possible to set up free goods to be applied based on the number of sales order lines in an order?
 Question 12 - When trying to cancel multiple lines at once, with free goods lines attached, a Transaction Error is thrown. How can this be overcome?
 Question 13 - In P420111 (Order Blanket Release), when generating a sales order from a quote order that has a free goods line attached, the system displays "Warning: This Is A Free Good Line". If the user then takes the form exit to ‘SO Generation’, the sales order is generated without the free good line. Is this a BUG or is there a workaround?
 Question 14 - Is there any workaround for the issue described in Bug 11012821 and Enhancement Bug 11887557?  These bugs highlight an issue when entering a sales order with a line item that has a free good item associated to it, and both items are supplied by the same supplier via the direct ship process. The sales order process is fine until you enter the same item another time on the sales order as the system returns a Record Invalid Error (Error ID 0002). The issue has to do with the Line Number Sequencing on the purchasing side.
 Question 15 - For a sales order line item with a price, and the same item used as a free good (with zero price), is it possible to direct the Cost of Goods Sold entry to different accounts for the sales order line and the free goods line?
 Question 16: When a new sales order line is created for a free goods, is there an option to commit the new sales order line corresponding to the free goods to the same lot/location as the original sales order line item?

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