E1: 45: Free Goods Processing FAQs (P4210/P4310/P4072/P4073/P4071)
(Doc ID 1350060.1)
Last updated on APRIL 09, 2024
Applies to:
JD Edwards EnterpriseOne Advanced Pricing - Sales - Version XE and laterInformation in this document applies to any platform.
Purpose
This document compiles a number of commonly asked questions on the topic of Free Goods.
Questions and Answers
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In this Document
Purpose |
Questions and Answers |
Question 1 - Can free goods be taxed? |
Question 2 - Why is the free good line lost (or never added) when manually overriding the price (cost) on the original sales (purchase) order line? |
Question 3 - Why does error "Item Branch Record does not exist" appear in the order when using a free goods adjustment? |
Question 4 - Why is the system not awarding the anticipated quantity of free goods on the order? |
Question 5 - Can free goods be allocated proportionately, between level breaks? |
Question 6 - Is it possible to set a price for a free good item in an advanced pricing adjustment and then deduct this free good price from the sales order? |
Question 7 - Can Next order status advanced preference be used on free good items? |
Question 9 - When attempting to copy an existing sales order where there is a free goods line attached, the user receives the following error: "Null Pointer". Why does this happen? |
Question 10 - Which "Adjustment Control Code" should be used for a free good adjustment? The free goods Technical Brief (Doc ID 1353532.1) shows value ‘2’, is this the only valid value? |
Question 11 - Is it possible to set up free goods to be applied based on the number of sales order lines in an order? |
Question 12 - When trying to cancel multiple lines at once, with free goods lines attached, a Transaction Error is thrown. How can this be overcome? |
References |