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E1: 08: Mail Merge Frequently Asked Questions (Doc ID 1350390.1)

Last updated on MAY 24, 2022

Applies to:

JD Edwards EnterpriseOne HCM Foundation - Version 9.2 and later
Information in this document applies to any platform.


This document address frequently asked questions regarding the mail merge process. 


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In this Document
 Question 1:  Does the system provide the ability to add logos to a Mail Merge document?
 Question 2:  When using the Mail Merge Workbench why are some of the toolbar features disabled?
 Question 3:  Why does the Edit Template Button on the Web Mail Merge Details Screen (P05WMMWB) not work?  Unable to edit and update the document.
 Question 4:  When Mail Merge is processed to generate letters, why is the the generated letter losing its initial formatting?  The font formatting is lost, columns are not aligned and words are running together.
 Question 5:  Duplicate Key Error - "JAS_MSG317:Duplicate Key Not Allowed.  Please correct the duplicate key field" is received when adding data items to P05WMMWB, Web Mail Merge Workbench.
 Question 6: What Microsoft Office Word version is supported with Mail Merge?
 Question 7: Why does the generated letter not include merged data?

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