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E1: DB: How to Troubleshoot the Error Message “Cannot determine database driver name for driver type” (Doc ID 1400690.1)

Last updated on MAY 26, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


This document is provided to help customers resolve the error message cannot determine database driver name for driver type "O" which can occur in a variety of different scenarios including installs, running PORTTEST, package deployments and logging in among others.

This error message indicates an issue with an Oracle database or Oracle client.  Where an Oracle version is defined as the issue or solution, you should apply the concept based on your particular Oracle DB version.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Scenario 1:  Custom Installation Plan
 Scenario 2:  Running PORTTEST
 Scenario 3:  Packages
 Scenario 4:  Starting the Enterprise Server
 Scenario 5:  Bouncing the Network Service
 Scenario 6:  Unable to Login to E1
 Scenario 7:  Upgrading Tools Release and Starting E1 Services
 Scenario 8: Error in JDEPLAN Environment
 Scenario 9: Error in SEE to OEE Migration
 Scenario 10: Enterprise Server Service fails to start with the error message "JDB9900466 - Failed to open temp file /tmp/jdedbhumi2f (errno 2). Driver determination using sqlplus will fail"

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