E1: 42: Sales Update FAQ (R42800)
(Doc ID 1401653.1)
Last updated on SEPTEMBER 13, 2024
Applies to:
JD Edwards EnterpriseOne Sales Order Processing - Version XE and laterJD Edwards EnterpriseOne Sales Order Management - Version XE and later
JD Edwards EnterpriseOne Sales Order Entry - Version XE and later
JD Edwards EnterpriseOne CRM Sales Order Entry - Version XE and later
Information in this document applies to any platform.
Purpose
This document provides answers to some frequently asked questions on Sales Update (R42800).
Questions and Answers
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In this Document
Purpose |
Questions and Answers |
General |
Question 1 - Why would R42800 create F03B11 records with no F0911 records? |
Question 2 - Why did the order status advance to 999 with no F03B11, F0911, F41021, or F4111 records created? |
Question 3 - When Sales Update (R42800) is run, where are the Payment Terms and Payment Instrument retrieved from to create the Customer Ledger (F03B11) record? |
Question 4 - Why does the subledger still get populated on the F0911 even when the processing option is set to not create subledger entries? |
Question 5 - Is the consolidation of invoices an available option only for R42565 but not R42800? |
Question 6 - Why is sales update not purging data to F42019/F42119 even though the processing option values are set to purge the sales orders? |
Question 7 - How can zero price lines be prevented from generating a line in the AR table F03B11? |
Question 8 - Why is the hard commit in F41021 for new lot (created during ship confirmation) not getting relieved during sales update process for credit orders? |
Question 9 - How does Sales Update (R42800) process back orders? Is there any special logic for back orders in R42800? |
Question 10 - How does the F0911 Alpha Explanation (EXA) field get populated by Sales Update (R42800)? |
Question 12 - Under what circumstances does the Purchase Order field on the A/R Ledger (F03B11.PO) get populated? |
Question 13 - Is it possible to process sales order detail lines at status 999 through sales update again or override next status to other than 999 and reprocess? |
Question 14 - When orders are processed for revenue recognition, why doesn't the Sales Update pdf show the revenue recognition entries? |
Question 15 - How does the F0911 Explanation - Remark (EXR) field get populated by Sales Update (R42800)? |
Question 16 - Can Sales Invoice Print (R42565) update the G/L Class Code field in the Sales Order Detail (F4211.GLC) during its execution? |
Tax |
Question 1 - Why is the Tax File (F0018) not populating? |
AAIs |
Question 1 - Can we process a sales order without affecting inventory so only the revenue (4230) is affected and not the inventory (4240) or COGS (4220) account? |
Question 2 - Why are the 4240 (Inventory) and 4220 (COGS) AAIs used for non-stock Items? |
Question 3 - How can an Invoice Transaction from sales order go to a different AR account based on a unique sales order type/AR document type? |
Question 4 - Why does Sales Update error on the sales tax DMAAI 4250 if the order is set as tax exempt? |
Question 5 - Can you change the G/L Class code in P4210 (Sales Order Entry) so the RC AAI will use that value instead of the value from P03013 (Customer Master) during posting (R09801)? |
Writing Units to Journal Entries |
Question 1 - How is the unit information captured for Journal Entries? |
Question 2 - Is there any way to avoid having units written multiple times to the F0911? |
Question 3 - How are units applied to journal entries for Kit orders? |
Question 4 - How is the UOM populated to Journal Entries (F0911)? |
Question 5 - Can Advanced Pricing Adjustments cause G/L Units to be doubled or tripled at Sales Update (R42800)? |
Question 6 - What is the default G/L document type created in P0911 from running R42800 for ST orders and is there an option to change this default document type? |
References |